Customer Service Assistant

Up to 7.5ph
02 Mar 2017
30 Mar 2017
Mr Matthew Turrell
Job Function
Customer Service
Contract Type
Full Time

The staff restaurant facility caters for many people, providing excellent food and great service.

Package description



Main responsibilities
  • ? To be polite, professional and friendly at all times with customers, clients and colleagues
  • ? To ensure the highest level of customer care is adhered to at all times
  • ? To demonstrate a can?do attitude towards individual customer requests and strive to exceed customer expectations
  • ? To maximise all sales opportunities through selling techniques
  • ? To accept payment and give change to customers, including operating a till
  • ? To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
  • ? To actively gain customer feedback, passing information gained onto your line manager.
Ideal candidate
    Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment ? Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety ? Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation ? SIA, Credit check, Security checks if applicable, depending on the role you carry out ? Customer service focused ? Team player and can?do attitude ? Takes pride in personal appearance and hygiene ? Self motivated and able to use own initiative ? Ability to work under pressure whilst maintaining a positive attitude
About the company

Eurest prides itself on creating contemporary food service solutions from the tea-room to the boardroom - and everything in between - for business and workplace industry clients.

We bring exceptional culinary creativity and flair, style and hospitality to employee restaurants, cafés and executive dining rooms. 

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