Helpdesk Operator

High Wycombe
Up 8.69ph
06 Mar 2017
03 Apr 2017
Mr Matthew Turrell
Job Function
Contract Type
Full Time

We are currently looking for a helpdesk operator to join our team.

Main responsibilities

You will need to be a calm and confident communicator, with the ability to receive and process service requests from around the Hospital in an efficient, friendly and professional manner. The environment requires someone who can respond quickly and is able to work under pressure.

IT knowledge would be beneficial, however previous experience is not essential, as full training will be given.

Ideal candidate
  • Ability to promote a welcoming environment where our colleagues, clients and customers receive great service
  • Polite and friendly
  • Good Customer Care skills
  • Neat and tidy in appearance
  • A 'can do' attitude, prepared to help out the rest of the team in a willing and positive manner
  • Able to work in a busy environment
  • Good command of the English Language
About the company

Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.