Milton Keynes
Up to 7.70ph
15 Mar 2017
12 Apr 2017
Mr Matthew Turrell
Job Function
Contract Type
Full Time

To provide an efficient and effective support service in respect of all administration and relevant office or in‐unit duties. Provide excellent service at all times to the relevant internal and external stakeholders to ensure the efficient and effective running of your office, function, unit or department.

Main responsibilities
  • To be polite, professional and friendly at all times with customers, clients and colleagues
  •  To ensure the highest level of customer care is adhered to at all times
  •  To demonstrate a can‐do attitude towards individual customer requests and strive to exceed customer expectations
  •  To take personal responsibility for correcting customer or client service problems
  •  Ask questions to understand customer needs and actively seeks feedback on standards of performance
Ideal candidate
     Previous experience in administrative roles
  •  Excellent working knowledge of Word, Excel and PowerPoint
  •  Integrity and the ability to maintain a high level of confidentiality
  •  High standard of literacy skills
  •  Proven track record in planning, organisation and time management
  •  Excellent telephone manner
  •  The ability to maintain a high level of confidentiality
  •  Ability to work as a team
  •  Can Do attitude
About the company

Healthcare Retail, part of Medirest, is passionate at delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises of a number of high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in house brands.

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