General Assistant/ Food service assistant

EX1 3UT, Exeter
07 Jul 2017
04 Aug 2017
Retail jobs
Job Function
Front Of House
Contract Type
Full Time

Job Title

General Assistant / Food Service assistant



Summary of Role

We are currently looking for a F/T or P/T general assistant at a busy catering Unit. The job is mostly P/T, but we’re looking for someone who can step up to cover annual leave on occasion.

Our General Assistant / Food Service is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.  Also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.

Key Tasks & Responsibilities

As General Assistant for Elior you will be expected to:

  • Ensure full area of responsibility is clean, appropriately presented and stocked at all times
  • Ensure thorough and up to date knowledge and understanding of menu and special offers in order to provide relevant information to customers and clients
  • Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures
  • Operate the till point as required throughout service, ensuring correct procedures are used
  • Ensure all complaint handling is dealt with professionally and in line with procedures
  • Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
  • Maintain client and Elior UK confidentiality and security at all times
  • General cleaning duties

Skills, Experience and Qualifications

  • All you need for this position is a good attitude and a willingness to learn
  • Previous experience with in hospitality would be an advantage

Core Values and Behaviours

Because we believe that the whole experience matters at Elior we look for someone who shares the same values:

  • Employee Recognition: recognise and value the contribution of others.
  • Loyalty to our client/customer satisfaction: warm, friendly and genuine with ability to build trust and loyalty.
  • Innovation: actively seek to improve ways of working and offer suggestions.
  • Operational Excellence: committed to achieving results through demonstrating a “can-do” attitude.
  • Responsibility: takes personal responsibility to ensure all Elior ways of working are adhered to.

Salary & Benefits


As well as an enjoyable place to work, Elior offer a comprehensive benefits package including access to offers, promotions and discounts to retail and leisure providers.




9:30am – 2:30pm Monday to Friday closed all bank holidays


Stephen Wheat

Closing Date