General Assistant / Barista

Knight's Park, Kingston Upon Thames (City/Town), London (Greater)
£14,625 + benefits
12 Jul 2017
09 Aug 2017
Job Function
Front Of House
Contract Type
Full Time


This General Assistant/Barista role has arisen at one of our long serving sites with a well-known client in our education division. This is a busy site that demands exemplary service standards.


Kingston University – Knights Park, Kingston Upon Thames

Summary of Role

Our General Assistant/Barista is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.  The General Assistant is also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.

Key Tasks & Responsibilities

As General Assistant/Barista you will

  • Ensure full area of responsibility is clean, appropriately presented and stocked at all times.
  • Ensure thorough and up to date knowledge and understanding of menus and special offers in order to provide relevant information to customers and clients.
  • Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures.
  • Operate the till point as required throughout service, ensuring correct procedures are used.
  • Ensure all complaint handling is dealt with professionally and in line with procedures.
  • Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
  • Maintain client and Elior UK confidentiality and security at all times

Knowledge and Skills

As General Assistant/Barista at Elior we look for …

  • Warm, friendly and genuine with excellent all round communication skills
  • Adaptable, whilst able to conform strictly to Elior UK procedures and operating procedures and rules
  • Ability to establish strong relationships with colleagues and customers and maintain a professional image at all times
  • Methodical, thorough with persistence to see a job through to conclusion.

Experience and Qualifications


As General Assistant/ Barista we look for …

Proven experience in a similar capacity would be an added benefit

As this site carries out Registered Activity with vulnerable adults or children, successful applicants will need a DBS check