General Assistant / Barista

Intro

This General Assistant/Barista role has arisen at one of our long serving sites with a well-known client in our education division. This is a busy site that demands exemplary service standards.

Site/Location

Kingston University – Knights Park, Kingston Upon Thames

Summary of Role

Our General Assistant/Barista is responsible for greeting and serving customers in a professional, warm, friendly and genuine manner.  The General Assistant is also responsible for preparing and serving a range of beverages and cafe foods in line with client requirements and Elior UK standards.

Key Tasks & Responsibilities

As General Assistant/Barista you will

• Ensure full area of responsibility is clean, appropriately presented and stocked at all times.
• Ensure thorough and up to date knowledge and understanding of menus and special offers in order to provide relevant information to customers and clients.
• Be responsible for smooth operation of relevant equipment reporting any maintenance issues in line with procedures.
• Operate the till point as required throughout service, ensuring correct procedures are used.
• Ensure all complaint handling is dealt with professionally and in line with procedures.
• Ensure that COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported in line with procedures
• Maintain client and Elior UK confidentiality and security at all times

Knowledge and Skills

As General Assistant/Barista at Elior we look for …

• Warm, friendly and genuine with excellent all round communication skills
• Adaptable, whilst able to conform strictly to Elior UK procedures and operating procedures and rules
• Ability to establish strong relationships with colleagues and customers and maintain a professional image at all times
• Methodical, thorough with persistence to see a job through to conclusion.

Experience and Qualifications

As General Assistant/ Barista we look for …

Proven experience in a similar capacity would be an added benefit

As this site carries out Registered Activity with vulnerable adults or children, successful applicants will need a DBS check