We are looking to recruit an experienced People Operations Manager for Harlequins FC. This is a very exciting opportunity for someone with previous experience working on large scale events. This role is an integral part of running an successful event as we believe great people create great results. A previous hospitality staffing background is preferred but not essential.Main responsibilities
Joining Compass allows you to be part of a highly dynamic business where hard work is rewarded and recognised. You have access to invaluable sources of training to help understand your own strengths, development areas and how best to develop effective working relationships.
There is also training available which can be department / skill specific and we always prefer to promote from within, something which truly demonstrates Compass’ commitment to its people.
To ensure that the appropriate quantity, consistency and quality of staff are booked for work at the Harlequins FC. Manage the variable payroll to achieve financial targets set while meeting the operational needs of the the venue. Develop the recruitment and training plans and activities in the venue to ensure world class customer service.
To drive the highest calibre of directly resourced casual staff, whilst consistently liaising with all operational parties to ensure that the correct volume of staff are booked for work whilst also ensuring all staff have the proper skill set to fulfil the work offer.
This role requires a commitment to staff welfare and the adherence to employment law at all times.
The People Operations Manager needs to be commercially aware and manage the variable payroll to achieve financial targets set whilst meeting the operational needs of the location
The role will be required to set the direction for and drive forward the processes for;
- Recruitment, selection and retention practices
- Labour cost management
- Learning and development initiatives
- Event planning
- Adherence to all Levy HR Core signatures
To ensure the area is optimising all resources, assigning each colleague direct responsibility for Recruitment and Selection / Induction / Learning and Development, whilst taking complete overall ownership.Ideal candidate
- Positive attitude and friendly approach
- Similar experience gained in a commercial environment
- Proven history in recruitment and training
- Excellent interpersonal skills
- Excellent administrative and organisational skills
- Ability to lead others and delegate effectively
- Strong people management skills
- Diplomacy, discretion and impartiality of judgment
- Computer literacy
- Payroll Management and/or Budgeting experience
- Event/Catering experience an advantage
Our Company vision is Great People, Great Service, Great Results and we believe your contribution is crucial to the success of the business. To achieve our vision we live by the values of Integrity, Teamwork, Passion, Can-do and Responsibility.
Compass Group UK and Ireland is part of Compass Group Plc, the world's leading foodservice company. We specialise in providing food, vending and related services in our clients' premises. The company operates across the core sectors of Business & Industry, Defence, Offshore & Remote Site, Healthcare, Education, Sports & Leisure and Vending with an established brand portfolio.