Zone Manager

North Middlesex
28 Jul 2017
25 Aug 2017
Miss Charlotte Bradley
Job Function
Catering Manager
Contract Type
Full Time

As Zonal Manager, your focus will be to spend dedicated time with your team - developing, supporting and mentoring them - to ensure the best possible service is delivered to our customers and patients within the hospital. The focus will be to improve standards and enhance the patient experience, whilst ensuring budgets are adhered to, sales are exceed, and a strong relationship is built with the client. 

Package description

Monday - Friday only!

Up to £33,000

Lots of development and progression opportunities

Main responsibilities
  • Managing Domestic, Porters and Patient Dining services that are directly associated with the  patient experience
  • To Manage  relevant Supervisors within all 3 departments
  • Achieve cleaning standards in accordance to the National Specification 2007
  • To meet all targets in accordance with the contract KPI's
  • To achieve labour hours and costs
  • Stock control
  • To achieve compliance
  • Maintain high visibility and presence
  • Report on incidents/accidents and take the necessary steps once investigated
  • Health and Safety aware/report any findings
  • Oversee and monitor the rosta ‘s of each shift completed by the Supervisors
Ideal candidate
  • Strong Leadership Skills
  • An understanding of budgets and targets
  • Confident in building relationships with the clients
  • A can do attitude which reflects the company values
  • Full ability to use and enforce the company policies and procedures including disciplinary procedures to deal with non-performers and conduct issues
  • To lead by example and encourage behaviours in line with the Medirest Way
  • Experience in managing people, improving morale and raising standards
  • Being aware of the Hospital environment and the pressures that appear from a workplace where that priorities change hour by hour
  • Coping with challenges such as bed pressures which can be very demanding