Head Steward

Location
B45 Longbridge, Birmingham
Salary
Up to 8.00ph
Posted
09 Aug 2017
Closes
06 Sep 2017
Ref
compass/TP/299488/34959/MT
Contact
Mr Matthew Turrell
Job Function
Front Of House
Contract Type
Permanent
Hours
Full Time

Support the catering operation to improve the customer food service experience, delivering excellent customer care and ensuring the highest level of cleanliness throughout all work areas.

Main responsibilities
  • Ensure you are aware of, and comply with all client and company health & safety procedures and standards at all times. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations  and quality control
  • Complete, maintain and update all Food Safety and Health & Safety paperwork correctly on a continual basis to ensure full compliance
  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
  • Ensure pre and post service checklists and cleaning schedules have been completed before and after all food services
  • To ensure the highest level of customer care is adhered to at all times by role modelling the ESS Way values and behaviours at all times to colleagues and customers
  • Manage and drive the completion of all compulsory training with all team members
  • Advocate the delivery of all company and unit profit protection procedures, reporting any issues to your line manager
  • To proactively up sell and demonstrate an excellent knowledge of products provided to customers and clients
  • Conduct and monitor all stocktaking procedures ensuring minimal risk of waste
  • To take responsibility of all monies within the mess whilst on shift ensuring all Profit Protection Procedures  and  relevant  paperwork is adhered too at all times
  • To prepare, produce and serve food to the brand standard
  • Ensure that uniform standards are upheld to the highest standard
Ideal candidate
  • Integrity – Respects colleagues & customers
  • Health & Safety – Follows the right procedures and challenges unsafe behaviour
  • Can Do – Is flexible and takes initiative
  • Passion – Is positive & proud of doing a great job
  • Responsibility – Takes ownership and doesn’t leave things to others or say ‘it’s not my job’
  • Teamwork – Shares knowledge and experience with other team members
About the company

ESS Support Services Worldwide is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.