Hospital Porter

Location
Bristol
Salary
Meets national minimum/living wage
Posted
21 Aug 2017
Closes
18 Sep 2017
Ref
compass/TP/299488/35252/MT
Contact
Mr Matthew Turrell
Job Function
Customer Service
Contract Type
Permanent
Hours
Full Time

We are looking for a Hospital Porter to Undertaking a comprehensive range of general and departmental portering duties to the required service delivery standards.

Main responsibilities
  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations
  • Ensure that customer complaints are promptly dealt with, and action taken to prevent reoccurrence
  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
  • To report health and safety issues to your line manager, including all accidents and near misses
  • To promote good safety habits and methods of work
  • To wear Personal Protective Equipment (PPE) as required
  • Ensure hygiene levels are maintained in accordance with current legislation and provide a safe environment for customers, clients and colleagues
Ideal candidate
  • Excellent face to face manner
  • Good communication skills
  • Customer service focused
  • Team player and can-do attitude
  • Takes pride in personal appearance and hygiene
  • Self motivated and able to use own initiative
  • Ability to work under pressure whilst maintaining a positive mental attitude
  • Experience in a similar job role
  • Health and safety awareness
About the company

Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.