Customer Service Assistant

Location
Croydon
Salary
Up to £7.50
Posted
22 Aug 2017
Closes
19 Sep 2017
Ref
compass/TP/31/35319/GJ
Contact
Ms Georgia Johnson
Job Function
Customer Service
Contract Type
Permanent
Hours
Full Time

We are looking for a enthusiastic individual to join our team at M&S Simply Foods - Croydon Hospital. The successful candidate for this role must be able to work between 4.45am - 8.30pm

Main responsibilities
  • Serving customers in a polite and friendly manner
  • Use of tills and cash handling including opening and closing of tills in line with profit protection
  • Maintain stock levels by replenishing fridges and displays including stock rotation in accordance with company health and hygiene regulations.
  • To be knowledgeable about products and answer customer queries in a timely fashion.
Ideal candidate
  • Ability to promote a welcoming environment where our colleagues, clients and customers receive great service
  • Polite and friendly
  • Good Customer Care skills
  • Neat and tidy in appearance
  • Awareness of Hygiene standards
  • A 'can do' attitude, prepared to help out the rest of the team in a willing and positive manner
  • Able to work in a busy environment
  • Good command of the English Language
About the company

Healthcare Retail, part of Medirest, is passionate at delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises of a number of high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in house brands.