FOH Supervisor

Canterbury Christ Church University, Canterbury, Kent
£9.50 per hour, contracted to 40 hours per week.
29 Aug 2017
26 Sep 2017
Job Function
Contract Type
Full Time

As Supervisor for Elior you will be expected:

  • Proactive management of team for area of responsibility. Responsible for assisting in the recruitment process and providing ongoing support, training and development for the team.
  • Responsible for supporting the “Elior eXperience” communication and for embedding the standards within the team supporting the service champion as appropriate.
  • Responsible for ensuring ongoing team communications, including building internal relationships, management reporting and client liaison to support the delivery of operational excellence.
  • Ensure the team has thorough and up to date product and service knowledge in order to provide relevant information to customers and clients.
  • Responsible for ensuring that all complaint handling is dealt with professionally and in line with procedures.
  • To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures.
  • Responsible for maintaining, ordering and controlling food stocks within budget.
  • To support innovative menu planning and design of food service within specified budget.