General Manager - Bristol Zoo

Up to £50,000 per annum plus bonus
12 Sep 2017
10 Oct 2017
Ms Gaynor Levi
Job Function
General Manager
Contract Type
Full Time

Bristol Zoo - A fantastic venue that Levy Restaurants UK are proud to be a long standing catering partner for. Levy Restaurants provide catering for day visitors as well as providing an ever expanding and diverse Conference and Events portfolio.

We have an exciting opportunity for a General Manager to oversee the full range of retail and event services including our new concept ‘The Hide’. Business is very seasonal, so you will be expected to forecast and plan to maximize sales. Events can vary, with regular weddings and large events for up to 2000. This is an exciting period for Levy and a unique opportunity to be involved in the development of our ever expanding business. This is an environment where no day is the same.

Package description

Up to £50,000 per annum plus bonus

To work 5 out of 7 days, in line with business needs.

Main responsibilities
  • Managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to
  • Driving the service and support to exceed our client's and our customers' expectations
  • Planning and implementing plans to achieve strategic growth of the operation and overall contract delivery
  • Coaching, developing and leading a team to provide exceptional service to the clients
  • Driving service excellence thereby exceeding customer expectations/requirements and enhancing the customer journey
  • Deliver the profit for the business through leading and supporting your team in delivery of their financial targets
  • Demonstrate an in depth knowledge of Food & beverage, operating with focus on innovation, standards and market awareness
Ideal candidate
  • Strategic Management experience within a similar Leisure / Retail and C&B background
  • The ability to build and lead an effective team
  • Standards and quality driven management style
  • Results orientated and motivated to achieve measurable results
  • Sound knowledge of Hygiene, Health and Safety
  • Have excellent interpersonal, communication and organisational skills
  • Be self-motivated and show the ability to work in a pressurised commercial, customer facing environment
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Computer literacy
  • Financial and commercial acumen
About the company

Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom’s Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service.


General Manager, Contract Manager