Casual Spa Receptionist

Location
The Dorchester
Salary
Competitive
Posted
19 Sep 2017
Closes
17 Oct 2017
Sector
Hotel jobs
Job Function
Food & Beverage
Contract Type
Permanent
Hours
Full Time

The ultimate hotel management company, with a passion for excellence and innovation, honouring the individuality and heritage of its iconic hotels.

Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.

We care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone’s contribution and success.

Our passion for providing the world’s best service is reflected in our knowledge that we’re guardians of this London legend and its historic legacy. In choosing a career with The Dorchester, you’ll notice our great respect for other peoples’ cultures, values and customs, with over 55 nationalities employed at the hotel. We are now seeking a Casual Spa Receptionist to join our team.

We offer our Spa Receptionist the world’s best pay and benefits:

  • World-class training and development
  • The successful Spa Receptionist will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Meals provided while on duty
  • Uniforms provided or complimentary dry-cleaning

Casual Spa Receptionist role overview:

  • The ideal Spa Receptionist will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation, while creating memorable experiences for our guests
  • We require our Spa Receptionist to take the time and ‘meet’ the guest prior to their arrival, getting familiar with our regulars likes and dislikes
  • As part of your daily routine you must carry on show-arounds, while explaining the Spa facilities to internal and external guests
  • An important part of your role is to handle guest complaints in a professional, courteous and understanding manner and report issue to the manager on duty
  • You will also advise guests on suitable skincare products taking every opportunity to upsell retail products and also treatments that are appropriate, in a professional but friendly manner
  • You will also need to follow the opening and closing procedure, including balancing and cashing-up and on occasions you will assist with stock-taking

The ultimate hotel management company, The Dorchester attracts, develops and inspires the world’s best talent. Care to join us?

The ultimate hotel management company, with a passion for excellence and innovation, honouring the individuality and heritage of its iconic hotels.

Our team at The Dorchester are sophisticated and welcoming, just like the hotel itself. We seek well-travelled and worldly individuals who take pleasure in sharing their experience and knowledge with our guests.

We care for our people, guests, owners and environment by living and breathing our values. We work together, celebrating everyone’s contribution and success.

Our passion for providing the world’s best service is reflected in our knowledge that we’re guardians of this London legend and its historic legacy. In choosing a career with The Dorchester, you’ll notice our great respect for other peoples’ cultures, values and customs, with over 55 nationalities employed at the hotel. We are now seeking a Casual Spa Receptionist to join our team.

We offer our Spa Receptionist the world’s best pay and benefits:

  • World-class training and development
  • The successful Spa Receptionist will be able to participate in a variety of social events and Corporate Social Responsibility activities throughout the year
  • Meals provided while on duty
  • Uniforms provided or complimentary dry-cleaning

Casual Spa Receptionist role overview:

  • The ideal Spa Receptionist will have a passion for providing outstanding guest service and display excellence in personal grooming & presentation, while creating memorable experiences for our guests
  • We require our Spa Receptionist to take the time and ‘meet’ the guest prior to their arrival, getting familiar with our regulars likes and dislikes
  • As part of your daily routine you must carry on show-arounds, while explaining the Spa facilities to internal and external guests
  • An important part of your role is to handle guest complaints in a professional, courteous and understanding manner and report issue to the manager on duty
  • You will also advise guests on suitable skincare products taking every opportunity to upsell retail products and also treatments that are appropriate, in a professional but friendly manner
  • You will also need to follow the opening and closing procedure, including balancing and cashing-up and on occasions you will assist with stock-taking

The ultimate hotel management company, The Dorchester attracts, develops and inspires the world’s best talent. Care to join us?