Retail Supervisor

Up to 8.10ph
25 Sep 2017
23 Oct 2017
Mr Matthew Turrell
Job Function
Contract Type
Full Time

We are currently looking for Retail Supervisor to enhance the customer experience by effectively supervising the retail team to achieve or exceed company standards and performance targets in safety, service, stock management & profitability.

Main responsibilities
  • To order stock and ensure stock levels overall and on individual lines, promotions and best sellers are accurately managed and rotated to maximise sales opportunities
  • To ensure all promotional material and merchandising is correctly displayed and all legal labelling adhered to
  • To complete rotas & timesheets ensuring labour is scheduled to maximise sales opportunities and in line with budgeted labour to sales targets
  • To conduct return to work interviews with members of your team and assist in disciplinary investigations as required
  • To train and develop the team in line with the training plan to ensure they have the required skills to do their jobs safely and well
  • To ensure cash takings are correctly recorded in line with company procedures
  • To conduct daily customer journeys and regular quality audits (e.g. H&S, Profit Protection) to ensure the delivery and quality of the retail service achieves or exceeds company standards
  • To work with your Line Manager to ensure the Compass Service Framework policies, procedures and controlled documents are up to date and implemented correctly in your area including HSE & One Best Way procedures
Ideal candidate
  • An enthusiastic individual with a passion for working in a retail environment
  • An excellent communicator, able to motivate and develop others
  • High standards of personal hygiene
  • A minimum of 6 months experience in a retail environment
  • Previous supervisory experience
  • IT literate
  • Basic mathematical skills
  • Able to work flexibly in line with business requirements including attending off site meetings
  • Able to undertake a range of manual duties
About the company

ESS Support Services Worldwide is the defence, government, offshore and remote business sector of Compass Group UK & Ireland. It provides food and support services to major companies and organisations operating in remote sites, defence, central and local government departments, police, prisons & offshore sectors.