Costa Coffee-Assistant Manager

Location
Tunbridge Wells
Salary
Competitive
Posted
03 Oct 2017
Closes
31 Oct 2017
Ref
compass/TP/299488/36122/HB
Contact
Mrs Hannah Bassett
Job Function
Food & Beverage
Contract Type
Permanent
Hours
Full Time

We have a brand new opportunity due to a growth in sales for an Assistant Manager to join our busy Costa Store in Tunbridge Wells.

As an Assistant Manager you will be an ambassador for the Costa brand standards and ensure that the customer is always at the heart of everything we do, but when it comes to creating unbeatable experiences, there's plenty of room to let your personality flow.

Championing the Costa and Compass culture, you'll assist in putting your team, customers and community first and make it your mission to get to know them, understand what makes them tick and perform the little, big and medium-sized acts that leave everyone smiling.

What is on offer?

A competitive salary & benefits, a supportive team, a company that embraces new ideas and a training and development culture. You will be encouraged to be the best you can be in this role and given all of the tools and training to step up into a Store Manager role whenever ready.

  • Salary circa £19-20K DOE
  • 5 of 7
  • 40 hours per week
  • Excellent training and development schemes
  • High street and online retail discounts
  • Up to 55% off cinema tickets
  • £1 a day parking on site
  • Excellent public transport links
Main responsibilities

We are looking for a talented, enthusiastic and experienced Assistant Manager to assist in managing a small motivated, trained team with the appropriate skills to deliver a profitable store and ensure all budget targets and KPI’s are not just achieved, but exceeded. Ambitious and commercially aware, with the presence and personality to influence the day to day business, you'll maximise your performance as well as the teams in the manager's absence. Leading by example and setting high standards, you'll enhance sales and provide our customers with great service.

As a Costa Assistant Manager, you ensure the success of a busy friendly Costa Store within St James’s Hospital. In the manager's absence, you will be responsible for the team, across the 7-day operation to achieve forecasted sales.

Ideal candidate
  • Experience in a retail/food assistant management role
  • Sound knowledge of Hygiene, Health & Safety is advantageous
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Interpersonal, administrative and organisational skills
  • Financial and commercial acumen
  • Computer literate
  • A 'Can do' attitude
  • A passionate team leader ethos

If you are a successful Assistant store Manager looking for a bigger store with a clear career path ahead or a successful Assistant Manager/Supervisor looking for a step up then we want to hear from you.

Experience in hospitality is essential for this role however coffee experience is desirable.

For more information about this role or about working for Compass Group in general, please contact Hannah Bassett- hannah.bassett@compass-group.co.uk

About the company

Healthcare Retail, part of Medirest, is passionate at delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises of a number of high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in house brands.