Consolidated Officer

Location
Drake Circus Shopping Centre,
Salary
Up to 8.24ph
Posted
05 Oct 2017
Closes
02 Nov 2017
Ref
compass/TP/299488/36402/MT
Contact
Mr Matthew Turrell
Job Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Sometimes they say in the Security industry that no two days are the same, with our new position for a Consolidate Support Officer this really is true.  You will be trained in all aspects of Security & Cleaning, one day you could be patrolling the malls, supporting members of the public in security aspects and the next day, you could be cleaning the malls or back of house areas for our patrons to have a safe visit to our shopping centre.

Main responsibilities
  • To provide excellent levels of customer service in the Shopping Centre and supporting colleagues, client staff, and other site based personnel.
  • To provide clear and timely communication to all within the centre on key issues that affects the business operation and customer service delivery
  • Ensuring the interests of the Landlords, their guests and retailers are fully protected at all times and to conduct yourself accordingly as their representative
  • Maintain high levels of cleanliness and hygiene throughout the site
Ideal candidate
  • Valid SIA Door Supervisor licence, we will licence the right individual to SIA standards
  • Clear Communication Skills (Verbal and Written)
  • Retail / Shopping Centre Security or Customer Service Experience
  • Ability to work well in a team or lone working, have a can do attitude.
  • Able to do additional shifts at peak periods and work at short notice for the needs of the business
About the company

VSG is one of the UK's leading suppliers of security services, offering total solutions that encompass guarding, systems, remote monitoring, training and background screening. The company is part of the Compass Group UK & Ireland, a global leader in the supply of support services to blue chip organisations.