General Manager

Chatham, Kent
13 Nov 2017
11 Dec 2017
Mr Nathan Rackham-Wood
Job Function
General Manager
Contract Type
Full Time

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. Just one of the reasons why we’re the UK and Ireland’s No.1 catering and support services provider.

ESS has been a market leader in the Defence and Government Services sectors for over 40 years. As well as providing quality catering, retail and leisure services, we offer a portfolio of superior and sustainable soft services, including: hotel, cleaning, waste management, security, event support and reception services

We are looking to bring on board a talented General Manager – Soft Services, to come and run the contract at one of prestigious military sites based in Kent.

Main responsibilities

Now as one of our General Managers, you will have full responsibility for leading and driving the growth through increase sales and be at the forefront of developing this contract

Develop budgets and identify areas in which service efficiencies linked to customer satisfaction can be made in the operating costs.

Ideal candidate

What we are looking for in applications;

  • Excellent understanding of Catering Management, Service level Specification and performance management delivery.
  • Excellent financial, commercial, business knowledge and people acumen to support the operational team
  • Evidence of understanding and ability to lead complex and multiply services
  • Excellent people leadership skills, with evidence of the ability to engage and motivate people at all levels.
  • Strong customer service ethos.
  • Excellent customer presentational ability, both verbal and written

For more information on working for the Compass Group, and in particular this position please contact Nathan Rackham-Wood either by email – or phone 07917 587109

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