Guest Relations Role

Location
Padstow, Cornwall
Salary
Competitive Salary
Posted
24 Nov 2017
Closes
22 Dec 2017
Job Function
Front Of House
Contract Type
Permanent
Hours
Full Time

Guest Relations Role for Paul Ainsworth restaurant and rooms

We are looking for a friendly individual to join our dedicated Guest relations team.

This small team focus on making our guest experience a memorable one from the minute they make a booking. The role requires someone with a customer service background and excellent telephone communication.

Excellent 1 to 1 training is provided to give you the confidence to use our computer and telephone systems.

Responsibilities

  • Answering customer queries and taking customer bookings
  • Occasional reception desk duties including meeting and greeting customers
  • Keeping accurate notes on customer bookings including special occasions and dietary requirements, to ensure the right information is passed on to our manager and team.
  • Understanding company policies and booking procedures so you are able to relay correct information to our customers
  • Communicating with Managers and chefs regarding bookings and special requirements

Part time position - Saturday 9am – 5pm, Sunday 9am- 3pm (office based)

Full time hours include varied evenings welcoming guests at our restaurant reception.

To apply for the role please apply with a covering letter and your C.V to careers@paul-ainsworth.co.uk

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