Catering Operations Manager - SSE Arena Wembley
We have an exciting role for a Catering Operations Manager to join our team at SSE Arena in Wembley. The SSE Arena, Wembley is London’s iconic concert and events venue offering a great mix of restaurant, lounges and high volume bar and food outlets. As Retail Operations Manager you will assist the General Manager with overseeing four lounges, a 170 cover restaurant and 22 retail bar and food outlets, working closely with clients to ensure the sales are maximized whilst driving innovation and consistency.Package description
£28,000 - £32,000
Lots of opportunity to progress
Opportunity to work at one of our iconic contractsMain responsibilities
- To review business performance and ensure the delivery of key financial and operational targets
- To support the General Manager in building, leading and managing an effective team.
- Participate in recruitment to ensure we have people who demonstrate the Levy Restaurants UK vision and values.
- Support the General Manager to manage all aspects of event labour scheduling and addressing forecast and actual labour spends
- Support the General Manager to drive spend per transaction values through maximising the sales opportunities that occur within the planning and operation stages of the functions and retail events
- To keep abreast of new market innovation and the strengths and weaknesses of your competitors
- Extensive Retail Operational knowledge
- Extensive experience in a high volume retail environment
- Complex retail / F&B management background
- Experience of working with a client group
- High degree of IT proficiency
- Excellent written and verbal communication skills
- Ability to lead others
- Engaging, enthusiastic and motivated
- Able to influence and operate at all stakeholder levels
- Ability to support and drive change with effective project and stakeholder management skills
Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Wimbledon and The O2, through focusing on delicious food, great atmosphere and legendary service.