Assistant Events Sales Manager

Recruiter
Location
Coworth Park
Salary
Competitive
Posted
26 Jan 2018
Closes
23 Feb 2018
Sector
Hotel jobs
Job Function
Hotel Management
Contract Type
Permanent
Hours
Full Time
  • To provide a five star service to our guests for all events and groups business, building an ongoing relationship with them.
  • Building and maintaining internal relationships with all departments across the hotel to meet the needs and expectations of our guests.
  • Co-ordinate the communication of upcoming Events & Groups and be responsible for the communication of all Event and Group activity to the front line team.
  • Ensure that the details of all Events and Group reservations are accurate
  • Implement and manage Events and Groups correspondence both hard copy and electronic and ensure filing of records is accurate
  • Answering all enquiries via email, phone and direct correspondence.
  • To meet prospective clients and conduct show-rounds.
  • To actively promote and up-sell the services and facilities available to guests within the hotel.
  • Obtain detailed information such as special requirements, menu, AV requirements, set up of function rooms, VIP information, bedroom requirements and billing instructions.
  • Distribution of timely and detailed Banqueting Event Orders and summaries.
  • Attend to any guest problems brought to your attention.
  • In the absence of the Event Manager, to assume overall responsibility for the Events Department
  • Assist Events Manager in weekly revenue forecast and the preparation of the annual budget & sales & marketing plan.
  • Monitor share of events and strategize workload for each department member.
  • Attend weekly Revenue Meetings as required.
  • Monitor the billing process & package allowances in Opera.
  • Ideally to have previous experience within a five star hotel
  • Experience on hotel computer systems – Opera, Delphi, Loghos, Microsoft Outlook and Excel.
  • Experience with groups and weddings
  • Highly developed interpersonal skills
  • Good analytical and numeric skills
  • Well organised and priority focused
  • Ability to work under own initiative in a highly pressurised environment
  • Ability to lead a team
  • Flexible to work evenings and weekends as required
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users