Doorman

Location
Virginia Water
Salary
Competitive
Posted
01 Feb 2018
Closes
01 Mar 2018
Ref
Doorman-TF1
Contact
Tayla Freer
Job Function
Receptionist
Contract Type
Permanent
Hours
Full Time

Doorman
Location: Virginia Water

My client is looking for a Doorman to join their team to provide a friendly, efficient and helpful service to their members and guests.

Responsibilities:

· Welcome members and their guests to the Club

· Create a professional and friendly first impression and ensure all customers are greeted in courteous manner

· To make the driveway accessible for incoming and outgoing cars, ensure that the driveway is cleared of cars.

· Ensure that all members and guests are complying with the Club dress code and mobile device policy

· Assist all guests in problems and questions as required. Ensure that all guest problems are resolved and followed up to ensure a positive outcome.

· Be knowledgeable about daily club operations, check daily events and be up to date with all changes, new procedures and events.

· Lay out the red carpet at the main entrance when it is required

· Valet service leasing with Concierge

· Provide rooming service

· Assist with transportation services

· Take accountability for the newspaper count and postage

· Other responsibilities include but are not limited to; offering tours of the club and being familiar with its' history, ensuring the cleanliness of the front entrance and smoking area at all times, ensuring a high level of service is provided at all times and working with other departments in a helpful and courteous manner.

What they are looking for:

· Experience in a front facing/customer service role

· Excellent communication and rapport building skills

· Professional and approachable demeanour

Benefits Include:

· Subsidised accommodation offered within walking distance

· 20 days holiday (plus 8 bank holidays)

· Discounted dining at their 5-star food & beverage outlets

· Discount on retail in both their Spa and Pro Shop

· Free Meals on duty

· Internal training and development

· Company Pension Scheme

· Free Parking

Training & Development:
They also offer excellent training and development programmes for those who would like to take a step up the career ladder.

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