Venue Consultant - London
CH&Co and its brand divisions are one of the most respected and vibrant, cutting edge companies within the food service sector today. We have a reputation for good food, unrivalled service and a passion for making each and every eating experience a memorable one.
An exciting opportunity has arisen to work for It's the Agency, a dynamic booking agency with a stunning portfolio of venues. Providing clients with a highly bespoke, seamless, one stop shop to book a venue and arrange a bespoke catering service provided by a specialist catering company in our group.Summary
We are looking for an energetic, organised and passionate Venue Consultant to join our vibrant and passionate company.Main Responsibilities:
To provide the highest possible levels of customer care and sell ITA* venues through the effective matching of clients needs and building professional relationships; win and retain business for the Company and promote awareness of all facilities and services available.
- To strive to continually exceed customer expectations and provide excellent customer care
- Ensure all administration and correspondence is dealt with promptly and accurately
- Sales focused with the ability to close business successfully and consistently
- To respond to incoming sales enquiries, follow up on function details and liaise with the venue team on a daily and weekly basis on outstanding and potential business
- Organise client show rounds at every given opportunity
- To take responsibility for your allocated venues
- demonstrates good organisational and administration skills
- has a positive attitude and an exceptional telephone manner
- is committed to delivering a high level of customer service