Receptionist

Recruiter
La Brasseria
Location
London (Greater)
Salary
£24,000
Posted
10 Apr 2018
Closes
08 May 2018
Job Function
Receptionist
Contract Type
Contract
Hours
Full Time

Looking for a Receptionist to be responsible for:

  • Draw up client bookings for tables and ensure that tables are set before clients’ arrival
  • Manage the front desk by receiving incoming calls, greeting and attending to customers
  • Inform guests about the availability of tables and direct them to the tables
  • Keep records of guests who visit the restaurant
  • Assist customers with answers to queries, and proffer solutions to issues within your capacity
  • Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
  • Ensure that clients make payment for services before they exit the restaurant
  • Keep clear records of payments received and make detailed notes of balance payments
  • Check restaurant’s emails and respond to them accordingly; draw the attention of management to certain mails when necessary
  • Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

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