M&S Simply Food- Customer Service Assistant

Location
South East London
Salary
£8.10 - £8.25
Posted
25 Apr 2018
Closes
23 May 2018
Ref
compass/TP/291891/41035
Contact
Miss Chantel Power
Sector
Retail jobs
Job Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Do you believe in delivering exceptional customer service?

Are you a natural when it comes to talking to customers?

Do you enjoy the fast pace and ever changing situations of catering and retail?

If you answered yes to all of these questions we want to hear from you!

Our Marks and Spencer outlet, in King’s College Hospital, is looking for enthusiastic and flexible Customer Service Assistants to join the team!

Main responsibilities

A normal day’s work may include looking after our customers, cash handling, keeping the place tidy, and restocking shelves, fridges and so forth. You will be the face of M&S Simply Food right on the front line delivering exceptional customer service with a smile. You’ll need to stay up to speed with our latest products and offers, and listen carefully to what our customers need.

Following food safety policies thereby ensuring the products are date checked and reductions made where necessary and ensure the cold chain temperature rules are followed at all times

Receiving deliveries, breaking down stock, storing them away, working the stock on to shelves and dealing with over stock appropriately

Ensuring the stock room is kept tidy at all times thereby storing the products in the right category, date rotating and ensuring cleaning

Delivering great standards on the shop floor thereby working the delivery, packet perfect standards, cleaning and ensuring all products have tickets

Stock control processes

This is a permanent role, your shifts pattern will vary according to demands and you will need to be FLEXIBLE to work both weekdays and weekends where required.

Ideal candidate

We are looking for individuals who enjoy working with people, who like to be busy and work well as part of a great team. Passionate, articulate and friendly, you’ll know how to deliver exceptional customer service.

Previous catering or retail experience would be useful, but it’s really your passionate and positive attitude that we’re interested in. Our training will take care of the rest.

About the company

Healthcare part of Compass Group, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises of a number of high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in house brands.

To apply for this position, please send your CV and covering letter to chantel.power@compass-group.co.uk by 8th May 2018.

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