Customer Services Receptionist (Part Time)

Belfast (City/Town)
£15,721 - £16,654 per annum
07 Aug 2018
04 Sep 2018
Job Function
Customer Service
Contract Type
Part Time

Queen’s University offers sought after venues for pre-dinner receptions, formal dinner events and catering for meetings and conferences.

The Great Hall, housed within the distinctive Lanyon Building, has developed an enviable reputation for weddings in one of the most unique venues in Northern Ireland.

It is complimented by the Black and White Hall, Canada Room, Council Chamber and Naughton Gallery all of which can be utilised for pre-dinner receptions. The Old Staff Common Room, The Sir William Whitla Hall and Riddel Hall are self-contained venues suitable for meetings, conferences, lunch and dinner.

As part of the Campus Food and Drink Unit, this 31.8 hours per week (0.86 FTE), one year post will primarily be based at the picturesque Riddel Hall Building on Stranmillis Road. The post holder will provide high quality and consistent ‘first contact’ customer service experience to internal and external customers of Riddel Hall.

The post holder will possess up to date knowledge of IT systems and have excellent interpersonal and customer service skills.

Our five core values (Integrity, Connected, Ambition, Respect, Excellence) have been developed by staff and students. They express our shared understanding of what we believe, how we aim to behave and what we aspire to be as an international organisation.

The successful candidate must have:

A minimum of 5 GCSEs level (A-C) including Maths and English Language or NVQ L2 Administration

Minimum of six months relevant reception experience

For more information on the essential and desirable criteria please refer to the candidate information link. Please state clearly how you meet the criteria in your application form.

Further information about the Directorate can be found at

Anticipated interview date: Tuesday 28 August 2018

Salary scale:   £15,721 - £16,654 per annum (potential to progress to £17,326 per annum through sustained exceptional contribution)

Closing date:   Friday 17 August 2018

For full criteria and to apply online, visit For further information or assistance contact Human Resources, Queen’s University Belfast, BT7 1NN. Telephone (028) 9097 3044 or email on

Fixed term contract posts are available for the stated period in the first instance but in particular circumstances may be renewed or made permanent subject to availability of funding.

The University is committed to equality of opportunity and to selection on merit. It welcomes applications from all suitably qualified persons. However, as people with disabilities and male protestants are currently under-represented in this particular category of work, it would particularly welcome applications from these groups.