General Manager

35000 to 40000 depending on experience
08 Nov 2017
06 Dec 2017
Ms Andrea Simon
Job Function
Contract Type
Full Time

We have a great opportunity for a  General Manager who will take full responsibility for one of our high profile contracts in Norwich, Norfolk,  working closely with the client in driving the business forward.  You will ensure the catering, events and hospitality services are managed to the highest standards. The business is a great mix of hospitality, catering and events and you will develop and manage a motivated team, ensuring appropriate skills to ensure budget targets are achieved. Working with a team of up to 20 staff including a deputy manager. You will be an excellent leader, able to communicate at all levels and have a strong financial background.

Package description

£35k - £40k depending on experience

5 out of 7 days, 40 hours per week, needs to be flexible, as will also be involved in catering for evenings and weekends

Free car parking

Opportunity to join the Compass share and pension scheme

Up to 10 % discount in various high street stores

Plenty of opportunity to progress within the company

You will be working for the largest contract catering company in the world

Chartwells Independent part of Compass Group UK&Ireland is the leading provider of catering and support services to Independent Schools in the UK. We provide innovative catering, hospitality and food service by creating imaginative food offers delivered with an exceptional service.

We know as a company that great service comes from offering great food made from quality ingredients delivered with exceptional customer service. Our teams use seasonal produce, adding creativity to let the food speak for itself. We pride ourselves on being able to provide a diverse range of cuisines that keep up to date with today’s trends ensuring we offer a great dining experience.

We nurture and develop our teams to enrich their skills which allows them to show their passion and inspiration that as a company we are proud encourage.

Main responsibilities
  • Managing client and contractual relationships in a commercial manner ensuring compliance and company policies are adhered to
  • Driving the service and support to exceed our client's and our customers' expectations
  • Planning and implementing plans to achieve strategic growth of the operation and overall contract delivery
  • Coaching, developing and leading a team to provide exceptional service to the clients
  • Driving service excellence thereby exceeding customer expectations/requirements and enhancing the customer journey
  • Will be very involved in the hospitality side of the business
  • Deliver the profit for the business through leading and supporting your team in delivery of their financial targets
  • Demonstrate an in depth knowledge of Food & beverage, operating with focus on innovation, standards and market awareness
Ideal candidate
  • Strategic Management experience within a similar role
  • The ability to build and lead an effective team
  • Experience within a hotel environment
  • Must have a background in events and hospitality
  • Standards and quality driven management style
  • Results orientated and motivated to achieve measurable results
  • Sound knowledge of Hygiene, Health and Safety
  • Have excellent interpersonal, communication and organisational skills
  • Be self-motivated and show the ability to work in a pressurised commercial, customer facing environment
  • Standards and quality driven management style
  • Motivated by a passion for quality and great service delivery
  • Computer literacy
  • Financial and commercial acumen
About the company

Our company vision is Great People, Great service, Great Results. It’s a vision we hope you’ll share as it’s helped us to become a world class business, with over 50,000 people developing their careers with us, here in the UK alone. Join us and enjoy exceptional support, variety and opportunity.

Compass Group UK & Ireland offers excellent career and development opportunities, as an organisation that's proud of its great people, we believe in the opportunity to recognise and share success, that's why we offer a competitive salary, pension scheme and life assurance, sick pay, and company discounts. And because life isn't only about work, we offer a good annual leave entitlement too.