Assistant Events Sales Manager

Coworth Park
Coworth Park
26 Jan 2018
23 Feb 2018
Hotel jobs
Job Function
Hotel Management
Contract Type
Full Time
  • To provide a five star service to our guests for all events and groups business, building an ongoing relationship with them.
  • Building and maintaining internal relationships with all departments across the hotel to meet the needs and expectations of our guests.
  • Co-ordinate the communication of upcoming Events & Groups and be responsible for the communication of all Event and Group activity to the front line team.
  • Ensure that the details of all Events and Group reservations are accurate
  • Implement and manage Events and Groups correspondence both hard copy and electronic and ensure filing of records is accurate
  • Answering all enquiries via email, phone and direct correspondence.
  • To meet prospective clients and conduct show-rounds.
  • To actively promote and up-sell the services and facilities available to guests within the hotel.
  • Obtain detailed information such as special requirements, menu, AV requirements, set up of function rooms, VIP information, bedroom requirements and billing instructions.
  • Distribution of timely and detailed Banqueting Event Orders and summaries.
  • Attend to any guest problems brought to your attention.
  • In the absence of the Event Manager, to assume overall responsibility for the Events Department
  • Assist Events Manager in weekly revenue forecast and the preparation of the annual budget & sales & marketing plan.
  • Monitor share of events and strategize workload for each department member.
  • Attend weekly Revenue Meetings as required.
  • Monitor the billing process & package allowances in Opera.
  • Ideally to have previous experience within a five star hotel
  • Experience on hotel computer systems – Opera, Delphi, Loghos, Microsoft Outlook and Excel.
  • Experience with groups and weddings
  • Highly developed interpersonal skills
  • Good analytical and numeric skills
  • Well organised and priority focused
  • Ability to work under own initiative in a highly pressurised environment
  • Ability to lead a team
  • Flexible to work evenings and weekends as required
  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentarily
  • Complimentary meals whilst on duty at our team members' restaurants
  • Complimentary Internet at allocated computers in team areas
  • Interest free Season Ticket Loan
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users