We are seeking to appoint a Ward Host/Hostess to join our team.Main responsibilities
Responsible for the patient meal service in the hospital this role will involve direct interaction with Patients and Medical staff on ward areas during meal times with main duties to include:
- Preparing of Breakfast, lunch & dinner meals and refreshments and deliver direct to patients.
- Deliver menus and take orders from patients, giving help and advice where necessary on allergens and dietary requirements.
- Offer a hot beverage round during each service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service
- Liaise with ward staff to ensure patients’ needs are met in a timely manner.Offering a great customer service putting the patient first
- Good command of the English language with a passion for patient care and be able to liaise closely with ward staff
- Awareness of food & hygiene standards
- Must have a 'Can do' attitude
- Able to work under pressure, individually and as part of a team.
- Ability to work in a fast paced healthcare environment and has a flexible approach to meet the needs of the business.
- Previous Catering experience and knowledge is desirable but not essential as full training will be given
- Be aware that this is a hospital environment and at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- This position is subject to a Disclosure & Baring Service check costs, are met by the employer
Healthcare Retail, part of Medirest, is passionate at delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats. The portfolio comprises of a number of high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in house brands.