Part Time Catering Supervisor

Location
Glasgow
Salary
up to £8.92 per hour
Posted
12 Nov 2018
Closes
10 Dec 2018
Ref
compass/TP/517601/47197/LG
Contact
Miss Laura Glover
Job Function
Supervisor
Contract Type
Permanent
Hours
Full Time

Looking for a new opportunity? A step towards your new career? Or maybe you want to move up a level and take on more responsibility?

Look no further as we have a jaw dropping and exciting opportunity for a experienced and highly talented Catering Supervisor to carry out the following duties:

  • Supervise the performance of frontline catering team members.
  • Ensure all tasks associated with food production, front and back of house services and any general support required with due regard to all Health and Safety and Food Safety regulations are carried out.
  • Where necessary ensure frontline teams perform all general duties to support the efficient running of a contract or unit in line with contractual requirements.
Main responsibilities

Your duties will include but are not limited to:

  • To make sure you are aware of, and meet the legal and Company requirements for fire, safety, health and hygiene
  • To report health and safety issues to your line manager, including all accidents and near misses
  • To promote good safety habits and methods of work To serve customers with hot and cold food and beverages on a counter during service times
  • To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements
  • To assist in the preparation of hospitality as required
  • To clean all work areas during and after use and remove all waste to the appropriate area
  • To observe and comply with all company and unit procedures relating to cash handling and security, reporting any issues to the catering manager.
  • To maintain temperature records as required and to report any variance
  • To operate machinery as shown and trained to do so, ensuring that the equipment is used safely and in accordance with current regulations and company policies
  • To always look out for opportunities to develop our service
  • As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
  • To prepare, produce and serve food to the brand standard applicable to the site/ unit
  • To be polite, professional and friendly at all times with customers, clients and colleagues
  • To ensure the highest level of customer care is adhered to at all times
  • To demonstrate a can‐do attitude towards individual customer requests and strive to exceed customer expectations
  • To maximise all sales opportunities through selling techniques
  • To accept payment and give change to customers, including operating a till
  • To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
  • To actively gain customer feedback, passing information gained onto your line manager.
Ideal candidate

We're looking for someone who has the following qualities: 

  • Passionate about delivering a world class service to our clients and customers
  • Able to work as a team but also willing to act on their own initiative
  • Acts with honesty and integrity

Essential:

  • Previous experience supervising frontline teams within a similar environment
  • Good communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
  • Able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
  • Criminal Records Bureau security checks required where applicable in accordance with Employment Law and Legislation
  • SIA, Credit check, Security checks if applicable, depending on the role you carry out Customer service focused
  • Team player and can‐do attitude
  • Takes pride in personal appearance and hygiene Self motivated and able to use own initiative
  • Ability to work under pressure whilst maintaining a positive attitude

Desirable:

  • Experience of working in a busy environment especially during service times
  • Experience of working in environments involving high levels of customer care
  • NVQ Level 2 or equivalent in relevant area

If this role is right for you and you match our criteria of highly honed skills and qualities - please apply today with no hesitation! 

We look forward to receiving your CV. 

About the company

Quadrant, a joint venture company between Compass Group UK &; Ireland and Royal Mail, is the specialist provider of catering and vending services to the Royal Mail.