Customer Service Advisor

Location
Birmingham
Salary
Up to £10,500k per annum
Posted
28 Nov 2018
Closes
26 Dec 2018
Ref
compass/TP/482829/47977/TM
Contact
Ms Tori Matthews
Job Function
Customer Service
Contract Type
Permanent
Hours
Full Time

Customer Service Advisor 

Looking for a new opportunity as a Customer Service Advisor? A step towards your new career? Or maybe you want to move up a level and take on more responsibility?

Look no further as we have a jaw dropping and exciting opportunity for an experienced, multi-talented and highly skilled Customer Service Advisor to interact with our clients ensuring a first-class customer experience

The working hours for this role are: Saturday and Sunday (7.00am to 6.00pm)

Main responsibilities

The successful Customer Service Advisor will indulge in the following duties:

  • Manage customer calls 
  • Logging all transactions on our CAFM system 
  • Ensuring that security related issues are managed
  • Respond to requests for assistance
  • Manage high risk situations to resolution
  • Report writing
Ideal candidate

If our Customer Service Advisor  position is right for you and you match our criteria of highly honed skills and qualities - please apply today with no hesitation, we want to hear from you!

We look forward to receiving your CV. 

About the company

14forty, part of Compass Group UK & Ireland, is a leading provider of food and support services in the business and industry sector. We offer high quality integrated facilities management (IFM) solutions to clients looking for a single provider. Organisations who rely on the performance of their people for their competitive edge, our integrated services provide the best customer experience and deliver value. In a rapidly changing world, we help our clients stay agile and one step ahead; our experts deliver great service in safe environments every day.

Built on the fact that there are 1440 precious minutes in every day, 14forty aims to maximise the productivity of each of these for its clients.

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