Senior Operations Manager - Starbucks - Relocation to Dubai

Recruiter
Alshaya Group
Location
London
Salary
Negotiable
Posted
28 Mar 2019
Closes
25 Apr 2019
Ref
542145
Contact
M.H. Alshaya Co.
Job Function
Operations Manager
Contract Type
Permanent
Hours
Full Time

Overview:

With nearly 90 brands and stores across Kuwait, UAE, Saudi Arabia, Qatar, Egypt, Bahrain, Oman, Jordan, Lebanon and Morocco our store operations management teams may travel 1000s of miles each month, carry several different currencies, change time zones day in day out and thrive on the challenges that such a widespread remit provides them.

Working as a Senior Operations Manager for Alshaya gives you the opportunity to lead a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.

In this role you will have full accountability for your stores' operations and financial performance and will be supported by a team of Operations Managers and Area Managers. To succeed you will be commercially-focused and have a proven background in multi-region retail operations management.

About Starbucks:

The Starbucks Experience is more than a cup of coffee. From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated the rich tradition of coffee, but that also brought a feeling of community, a comfortable third place away from the demands of work and home. And with every cup, we strive to bring both our heritage and an exceptional experience to life.

The Starbucks mission statement is more than words on a piece of paper - it's the philosophy that guides how we do business every day. Our mission is to inspire and nurture the human spirit - one person, one cup, and one neighbourhood at a time. We are committed to doing business in ways that are good to the earth and to each other. From the way we buy our coffee, to minimizing our environmental footprint, to being involved in local communities.

Today, with more than 16,000 retail locations in North America, Latin America, Europe, the Middle East and North Africa and the Pacific Rim, Starbucks is the premier roaster and retailer of the finest coffee.

At Starbucks we are focused on delivering the best experience to every customer at each of our locations around the world. We are fortunate to have the opportunity to work with so many communities, and we are committed to providing the Starbucks Experience while respecting the local customs and tastes of each country we operate in.

About Alshaya:

M.H. Alshaya Co. is a leading international franchise operator for nearly 90 of the world's most recognised retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang's, The Cheesecake Factory, Victoria's Secret, Boots, Pottery Barn and KidZania. The company operates over 3,900 stores across diverse customer sectors: Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings and Leisure & Entertainment.

Alshaya's stores can be found in markets across the Middle East and North Africa, Russia, Turkey and Europe and the company employs more than 53,000 people from over 120 nationalities.

The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.

M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.Young