Receptionist 4* Hotel GL7 - £8.50 per hr (Opera required)
- Hours: Full Time
- Salary £8.50 per hour
- Share of tips
- Staff discount throughout the group
- Life Assurance benefit & stakeholder's pension.
This hotel is a busy, fast paced environment which in addition to the Bar & Brasserie.
They have up to approximately 50 weddings a year plus private events of up to 100 people.
If you are an experienced Hotel Receptionist I would love to hear from you
What The Hotel is ideally looking for:
You will need to be a person who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.
To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems ideally, Opera.
You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.
Duties and responsibilities will include:
- taking reservations,
- dealing with guests enquiries and assistance,
- check-ins and check-outs,
- taking payments,
- answering calls and emails and ensuring a high level of customer service at all times.
Regular training is carried out in all departments and the hotel actively supports individuals in their employ to attain further qualifications and internal promotion.
I look forward to speaking with you, if this is of interest.