Food Service Manager
To manage a frontline team of food service assistants. Perform a variety of tasks associated with food production, front of house services and any general support required with due regard to all Health & Safety and FoodSafety regulations. To perform general duties which support the efficientrunning of a contract or unit in line with contractual requirements.
To be polite, professional and friendly at all times with customers, clients and colleagues
To ensure the highest level of customer care is adhered to at all times
To demonstrate a can‐do attitude towards individual customer requests and strive to exceed customer expectations
To maximise all sales opportunities through selling techniques
To accept payment and give change to customers, including operating a till
To acquire a good knowledge of all products in order to be able to advise individual customers on their product choice
To actively gain customer feedback, passing information gained onto your line manager.
Good communication skills in order to be able to liaise with a wide range of visitors to your work area
Be able to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety.
CRB if applicable
Security checked if applicable, SIA, Credit check, depending on the role you carry out. Customer service focused
Team player and can‐do attitudeTakes pride in personal appearance and hygiene Self motivated and able to use own initiative
Ability to work under pressure whilst maintaining a positive attitude
About the company
14forty, part of Compass Group UK & Ireland, is a leading provider of food and support services in the business and industry sector. We offer high quality integrated facilities management (IFM) solutions to clients looking for a single provider. Organisations who rely on the performance of their people for their competitive edge, our integrated services provide the best customer experience and deliver value. In a rapidly changing world, we help our clients stay agile and one step ahead; our experts deliver great service in safe environments every day.
Built on the fact that there are 1440 precious minutes in every day, 14forty aims to maximise the productivity of each of these for its clients.