Sales and Events Coordinator

Location
Edinburgh
Salary
Competitive
Posted
02 Aug 2019
Closes
30 Aug 2019
Ref
compass/TP/517601/59803/LG
Contact
Miss Laura Glover
Job Function
Sales
Contract Type
Permanent
Hours
Full Time

Sales and Events Coordinator 



We are looking for a talented Sales and Events Coordinator to consistently ensure the highest standards of accurate and timely customer, staff and management information.



Working with the Sales office manager you will pro-actively process conference and banqueting enquiries for the venue. Passionate about selling our facilities, and always aiming to meet customer needs and exceed customer expectations.


Package description

  • 40 hours per week.

  • The opportunity of joining the Compass pension and share scheme

  • Discounts at various high street stores


Main responsibilities

The successful Sales and Events Coordinator will be responsible for the following:




  • To provide outstanding customer service in-line with sales office procedures and processes.

  • Process enquiries & proposals, providing best value options to customers while maximising sales opportunities, within agreed response times to all web based, email and phone enquiries accurately and within brand guidelines.

  • Follow-up enquiries & proposals within agreed timescales and customer preferred method, arrange customer site inspections where applicable in order to close sale.

  • Maintain excellent product knowledge at all times.

  • Record accurately all customer profile and booking information making full use of the appropriate systems

  • ​Provide direct liaison with customer and suppliers ensuring clear communications of each party’s needs and expectations.

  • Maintain accurate records of enquiry source and report and communicate new business leads to Sales Exec.


Ideal candidate

Essential:




  • GCSE including Maths & English

  • Previous experience within a hotel, venue or MICE agency

  • Excellent verbal and written communication skills

  • Computer literate and confident in MS Excel; Word and Outlook

  • Ability to inspire customer trust and confidence

  • Ability to multi-task, think fast and to deliver solutions to customer requirements

  • Ability to deal both on the phone and in electronic communications effectively with clients and venues and to gain support of internal colleagues

  • Passionate about hospitality, sales and customer service



If our Sales and Events Coordinator position is right for you and you match our criteria of skills and qualities - please apply today with no hesitation, we want to hear from you!



We look forward to receiving your CV. 


About the company

Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK& I and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients including Twickenham Experience, Tom’s Kitchen at Somerset House and The O2, through focusing on delicious food, great atmosphere and legendary service.