Unit Manager - Costa

08 Aug 2019
05 Sep 2019
Ms Laura Tierney
Retail jobs
Job Function
General Manager
Contract Type
Full Time

If you are an experienced Unit Manager with branded catering or retail experience, then we have a new and exciting opportunity for you! We are looking for a strong and competent manager to successfully deliver the retail catering requirements within a busy healthcare site in Addenbrooke's Hospital.

Package description

  • Salary: £35,000

  • 40 Hours per week (Working 5 out of 7)

  • The opportunity to join the Compass pension scheme

  • Discounts at various high street stores

Main responsibilities

As the Costa Unit Manager, you will manage a large team of up to 30 staff, ensuring all services are running in accordance with all statutory and contractual requirements. You will work closely to ensure targets are met, as you will be fully responsible for the P&L, whilst representing Compass at all client meetings. You will also ensure an excellent customer service, strong financial returns, quality compliance, service improvements and business growth. 

The units operate 7 days a week, so you must be flexible with working hours. You will have excellent people management skills and be able to communicate at all levels and have proven experience within a retail environment. 

Ideal candidate

  • Must have branded retail management experience

  • Experience of leading and managing a large team of people

  • Preferably high street retail management experience and have a track record of improving sales and GP within a unit

  • Excellent financial acumen

  • IT literate

  • Strong communication skills – able to communicate at all levels

  • Excellent customer service skills

  • The ability to increase sales

  • Passionate and results driven

  • Strong organisational skills

  • Assertive, calm and works well under pressure

  • Passionate about food and service delivery

About the company

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.