Front of House Steward

Bury St Edmunds
Meets National Minimum/Living Wage
09 Aug 2019
06 Sep 2019
Mrs Ann Kinsella
Job Function
Front Of House
Contract Type
Full Time

Front of House Steward

We are looking to recruit an enthusiastic Front of House Steward to provide a friendly and professional service to all customers and clients. Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.

Package description

  • £8.21 per hour. 37 hours per week.

  • The opportunity of joining the Compass pension and share scheme

  • Discounts at various high street stores

Main responsibilities

The successful Front of House Steward will be responsible for the following duties:

  • Ensure you are aware of, and comply with all client and company health & safety procedures and standards at all times. This includes but is not limited to Food Handling, COSHH, Uniform Standards, Personal Protective Equipment, Manual Handling, Fire Regulations and quality control

  •  To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling

  •  Complete all Food Safety and Health & Safety paperwork correctly when required

  •  Maintain the cleanliness of all displays, counters and seating areas, ensuring Health and Safety hazards, issues, near misses and accidents are reported using the appropriate reporting procedures at the earliest opportunity

  •  Learn and demonstrate the ESS Way behaviours at all times to colleagues, customers and clients

     Undertake compulsory training as detailed in the training matrix, ensuring all training is recorded in the training record card

  •  To ensure the highest level of customer care is adhered to at all times by role modelling the ESS Way values and behaviours at all times to colleagues and customers

  •  To observe and comply with all company and unit profit protection procedures, reporting any issues to your line manager

  •  To take responsibility of all monies within the mess whilst on shift ensuring all Profit Protection Procedures and relevant paperwork is adhered too at all times

  •  To proactively up sell and demonstrate excellent knowledge of all products provided to customers and clients

  •  To work official and unofficial functions as detailed by your Line Manager

  •  To prepare, produce and serve food to the brand standard

  •  Be flexible and comply with any reasonable requests made by your line Manager.

Ideal candidate

  •  An enthusiastic individual with excellent communication and customer service skills

  •  Able to work unsupervised and as part of a team

  •  Highly competent in the English language, both written and verbal

  •  Basic food hygiene/level 2

  •  Self-motivated and able to work un-supervised

About the company

ESS has been a market leader in the Defence and Government Services sectors for over 40 years. As well as providing quality catering, retail and leisure services, we offer a portfolio of superior and sustainable soft services, including: hotel, cleaning, waste management, security, event support and reception services

We’re the people behind the food, hospitality and support services that power your day, make you smile and put a spring in your step. Just one of the reasons why we’re the UK and Ireland’s No.1 catering and support services provider.