Customer Service Advisor

09 Sep 2019
07 Oct 2019
Mrs Ann Kinsella
Job Function
Contract Type
Full Time

Are you an ambitious and customer orientated individual, driven to develop a career within a FTSE 100 organisation? We currently have two brilliant opportunities for someone to join our Foodbuy team in Chertsey where the opportunities are endless and no two days are the same. These individuals will serve as a first point of contact to the commercial function to all of our customers so a passion for customer service along with excellent communication skills is paramount.

We are offering these opportunities on either a full time or part time basis.

Foodbuy are a premier procurement company for food and beverage who provide innovative and unique procurement solutions to operations across the UK and Europe. Developing your career within Foodbuy means that you aren’t just taking another job; its an opening to an exciting and rewarding career. Its your chance to join an organisation that places its people, their development and their success at the forefront of what we do, at a an exciting time when we are commencing our journey to become the number one third party procurement company in the UK.

Main responsibilities

These are diverse positions within Foodbuy, interacting with Customers, Suppliers and Internal Compass Functions. In this role, you will build an understanding of Compass Purchasing and Commercial. It will be integral in helping to build rapport with internal and external customers, leading to excellent long term career are dealt with swiftly accurately ensuring more complex queries are triaged for resolution/ escalation.  Working closely with the Compass Client accounts team, External Client accounts team and Foodbuy teams to provide excellent customer service to all Foodbuy Customers.

Ideal candidate

We are looking for commercially driven and astute individuals with excellent written and verbal communication skills and good interpersonal skills.

The successful candidates will have a high level of attention to detail and accuracy with a commitment to providing excellent customer service. You will have strong computer and administrative skills (Excel, Word etc) with an excellent telephone manner. It is important to be confident with the inclination of being a self-starter and able to work very well under pressure.

About the company

Compass Group UK and Ireland is part of Compass Group Plc, the world's leading foodservice company and FTSE100 business. We employ up to 80,000 people annually - a figure that contributes significantly to our status as the worlds 11th largest employer and provide a wide range of services to clients in every conceivable sector including Schools, Race Courses, Hospitals, Power Stations, High-street stores and everything in between.

Our Company vision is Great People, Great Service, Great Results and we believe your contribution is crucial to the success of the business. To achieve our vision we live by the values of Integrity, Teamwork, Passion, Can-do and Responsibility.

Compass Group UK

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