Coffee Shop Manager and Barista

Take Five Ltd
Bermuda, British Overseas Territory in the North Atlantic Ocean
07 Oct 2019
04 Nov 2019
Retail jobs
Job Function
General Manager
Contract Type
Full Time

Duties and Responsibilities

1. Manages day-to-day operations of Coffee outlet e.g. schedules staff, ensures staff performance is acceptable and duties are completed as required

2. Works closely with Coffee Expert/Head Barista

3. Provides excellent customer service to our walk-in and telephone customers

4. Operate a computer-based hospitality Point of Sale (POS) system and perform basic arithmetic

5. Ensure cleanliness of kitchen, serving and eat-in areas

6. Develops and fosters a positive team and work environment

7. Resolves customer and staff issues

8. Assists with overseeing all aspects of coffee preparation techniques

9. Ensures Coffee Shop complies with health and safety standards

10. Utilize technology to monitor inventory and perform record keeping tasks

11. All other duties deemed necessary and befit this leadership position


1. Coffee Shop Manager experience is essential

2. Minimum of two years’ experience as a Barista with a reputable company

3. Knowledge of all aspects of coffee preparations techniques

4. Excellent communication skills with the ability to train and educate staff about coffee, espresso-based coffee and Latté art for coffee cup decorations

5. Ability to handle cash, write up food and drink orders in legible handwriting

6. Full understanding and application of food and beverage health and safety regulations and potential allergens i.e. nuts, gluten

7. Must be a team player, self-starter, responsible, honest, diligent, have a positive attitude, demonstrate good judgment and able to think quickly and clearly

8. Ability to work well under pressure with a high attention to detail are essential

9. Must be able to work with minimum supervision and is a self-starter

10. Ability to work six days a week, be on your feet for long periods and lift 50 pounds

11. Have flexible shift availabilities and commute between multiple Take Five Ltd. restaurant locations (public holidays, nights and weekends)

Key Success Categories

Management skills

Customer service

Product Knowledge


Personal presentation

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