Costa Assistant Manager - Basingstoke Hospital

Location
Basingstoke
Salary
20000
Posted
10 Oct 2019
Closes
07 Nov 2019
Ref
compass/TP/720940/63645/LT
Contact
Ms Laura Tierney
Job Function
Supervisor
Contract Type
Permanent
Hours
Full Time

We have an exciting opportunity to join our team as an Assistant Manager, your role will be to support the Store Manager to ensure that the whole team are 100% focused on customer service, driving sales, operational standards, ensuring brand compliance is continuously met and to assist with the development of the team.



This a permanent role working 40 hours per week within a secure contract.


Package description

  • Salary - £20,000

  • Monday-Friday, 40 Hours per week (1 in 4 Saturday or Sunday)

  • The opportunity of joining the Compass pension and share scheme

  • Up to 10% discount in various high street stores as well as travel etc. 


Main responsibilities

  • Lead by example by providing a hands-on approach

  • Ensure customers are served in a friendly, professional and efficient manner

  • Motivate all team members and monitor performance and conduct in line with company procedures

  • Monitor the units KPI’s ensuring targets are met

  • In the absence of the Store Manager taking full responsibility of running the store

  • Supporting Store Manage to achieve results


Ideal candidate

The type of applications that we would be interested in seeing, is individuals that ideally have a proven track record of delivering profitable sales success within a retail food environment, ideally a coffee related operation, but open to see candidates that have a demonstrable customer service experience.



Detailed experience in the mentoring and development of their staff, achieving consistent high audits outcome, profit protection, labour management and GP. Excellent interpersonal capability


About the company

Healthcare Retail, part of Medirest, is passionate about delivering excellent products, standards and customer service to patients, staff and visitors in over 50 NHS hospitals around the UK through convenience and catering retail formats.  The portfolio comprises many high street brand franchises including Costa Coffee and M&S Simply Food as well as a selection of in-house brands.


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